The Future of Insurance — 1st International Conference on AI in the Insurance Industry. AI transforming risk, claims and customer experience.
Scientific conference
Evidence-based
Applied use cases
Market & academia
Responsible AI
Why this conference
From AI potential to trusted insurance capability.
Artificial Intelligence is already changing how insurers assess claims, detect fraud, serve customers and manage risk. The critical question is where it creates measurable value and how it can be deployed safely at scale.
This scientific conference connects evidence with market practice. It brings regulators, insurance leaders, academics and technology experts into one focused discussion on implementation, impact and accountability.
Focus areas
Where AI can change insurance now.
Claims Intelligence
Faster, more consistent claims decisions through automation, scoring and intelligent prioritisation.
Fraud & Networks
Machine learning, graph analytics and explainable investigation workflows for suspicious claims.
Health Sustainability
Fraud and waste detection, provider profiling and evidence-based audit prioritisation.
Motor Intelligence
Claims automation, damage assessment, relationship analysis and computer vision for motor insurance.
Customer Value & Growth
Customer lifetime value, churn and cross-sell prediction, plus personalised next-best offers.
Customer Experience
AI-assisted service, intelligent routing, conversation analytics and proactive customer communication.
Agent & Broker Enablement
Knowledge copilots, quote support, lead prioritisation and real-time policy or claim status for distribution partners.
GenAI & RAG
Secure knowledge assistants for claims, underwriting, customer service and internal operations.
Responsible AI
Governance, validation, monitoring, human oversight and regulatory alignment.
2 December 2026
One day. One practical path from awareness to capability.
Workshops begin at 12:00, Main Event Registration opens at 14:00 and the main programme starts at 15:00. Each session combines scientific insight, executive perspective and applied insurance use cases.
Explore the pre-event workshops ↘Invited voices
Speakers
Speaker announcements will be published after participation is confirmed.
To be announced
The speaker list will be published as confirmations are completed.
Conference governance
Organising Committee
The Organising Committee coordinates the scientific direction, programme and delivery of the conference.
Sotiris Bersimis
Professor · Director, Health Technology Assessment & Health and Insurance Analytics – HTA and HIA Laboratory
University of PiraeusDimitrios Georgakellos
Professor · Vice Rector for Finance
University of PiraeusEvi Kopanaki
Professor
University of PiraeusIoannis Katsanakis
Associate Professor
University of PiraeusAsterios Stroumpoulis
Adjunct Lecturer
University of PiraeusPre-event workshops · 12:00–15:00
Insurance AI Experience Workshops
Five practical workshops. Three hours of applied insurance AI.
A curated programme of hands-on workshops for insurance professionals who want to work with focused AI use cases, practical tools and implementation questions.
- 01Customer Value & Next-Best-Action Analytics
Use customer lifetime value, cross-sell propensity and next-best-offer models to improve retention, growth and personalisation.
- 02Motor Claims Automation & Fraud Detection
Automate document and image intake, score claims, surface anomalies and detect suspicious relationships.
- 03AI-Enhanced Customer Experience
Improve service journeys through AI assistants, intelligent routing, speech and text analytics, and proactive communication.
- 04AI-Powered Agent & Broker Enablement
Give the distribution network faster access to product knowledge, quote support, lead priorities and policy or claim status.
- 05EU AI Act, Regulation & Insurance AI Governance
Translate AI Act obligations, model risk, transparency, human oversight and documentation requirements into practical insurance controls.
Universityof Piraeus
Under the auspices of & hosted at
University of Piraeus
Hosted at the University of Piraeus and held under its auspices, the conference places scientific evidence, methodological robustness, business impact and responsible deployment at the centre of the discussion.
Under theAuspicesof the University
Conference partners
Specialist partners behind the conference.
AI, legal, organisation and marketing expertise supporting one scientific conversation.
Conference venue
Conference Amphitheatre
University of Piraeus
80 Karaoli & Dimitriou Street, 18534 Piraeus, Greece
ScheduleWorkshops 12:00–15:00 · Main Event Registration 14:00–15:00 · Main programme from 15:00
AccessCentral Piraeus · Public transport nearby
Transforming Insurance by Exploiting AI
Join the discussion on AI that insurers can trust, measure and scale.
For conference attendees
[Conference - AI & Insurance] - Εκδήλωση Ενδιαφέροντος συμμετοχής 02/12/2026 – Συμπλήρωση φόρμας
Places are limited. Submit your participation interest early.